Best Practices

Case Studies and Testimonials

Learn how industry professionals are using Down Payment Resource’s tools to help homebuyers easily identify programs designed to help them reach their homeownership goals.

Mountain West Financial

Results That Speak for Themselves

Down Payment Resource has helped Mountain West Financial sort through the hundreds of homebuyer assistance programs available in the states it serves and narrow those choices down into the authorized programs that Mountain West Financial currently offers.

With so many affordable housing products in its repertoire, Mountain West Financial has streamlined its affordable lending processes and increased lead conversion by providing personalized financial support and education to LMI borrowers.

Cherry Creek Mortgage

More Efficient Program Management

With Down Payment Resource’s help, Cherry Creek has tripled affordability program offerings without increasing staff support. That’s because Down Payment Resource’s searchable database automatically tracks current program requirements for 11 categories of homebuyer assistance offered by more than 1,200 providers across the United States.

Having all this information in one place has eliminated treasure hunts that ranged from exhaustive web searches for program guidelines to playing phone tag with difficult-to-reach providers.

First MLS

Unlocking Doors to Homeownership

Down Payment Resource is integrated with FMLS’ listing management platform, Matrix, which enables agents to conduct searches for homebuyer assistance-eligible properties in addition to flagging homebuyer assistance eligible listings.

Additionally, FMLS offers agents Down Payment Connect, a lead generation landing page that engages visitors to search for homebuyer assistance programs in their market that they may be eligible for. The mobile-friendly webpage enables housing professionals to differentiate themselves as experts on in-demand affordability programs while building a strong lead pipeline with prospect contact information that includes desired neighborhood, purchase price and income.

loanDepot & Nevada Rural Housing Authority

Doing Well While Doing Good

When interest rates hit a 20-year high in November of 2022, most originators were hearing crickets, but loanDepot’s Mosi Gatling’s phone was ringing off the hook.

Gatling frequently collaborates with Nevada Rural Housing Authority (NRHA) Director of Homeownership Programs Diane Arvizo.

When asked why LOs should incorporate homebuyer assistance into their lending strategy, Arvizo points to the fact that local housing authorities provide a steady stream of leads that lenders can readily cultivate.


More Than 1 Million Unique Users Served

In December 2021, Zillow went live with its Down Payment Resource integration, making down payment assistance (DPA) information available on home listings nationwide on its app and website.

Within the first year of its launch, more than 1 million unique users searched for their DPA eligibility on Zillow. What’s more, 93% of people who searched for their eligibility got at least one DPA result.

The groundswell of engagement with Zillow’s DPA feature speaks to the incredible demand homebuyers have for affordability programs and to Zillow’s success in reaching those who need it.

M&T Bank

Empowering Communities

In February 2023, M&T implemented Down Payment Resource’s (DPR) Loan Officer Portal, which enables loan officers to view and compare homebuyer assistance programs supported by the bank.

“The Loan Officer Portal is helping us to provide broader access to mortgage credit for low-to-moderate income households,” says M&T’s National CRA Product Manager & Senior Vice President Renee Lewis-Mance. “All our loan officers have access to the database but we encourage our CRA loan officers to look for DPA every time they speak with someone — it’s that essential in this lending environment.”

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